NORTH AMERICA
Alexander s a seasoned professional with a diverse background encompassing military service, federal government roles, intelligence analysis, and security operations management. His extensive career has been defined by a commitment to excellence and a passion for safeguarding critical interests.

LATAM
Ronand Ovalles is a Global Command Center Operator at Citi Security and Investigative Services (CSIS), where he began as a contractor in 2021 supporting daily operations and event monitoring critical to branch operations and executive travel. He plays a key role in organizing Everbridge Technology Inventory data, liaising with Regional Command Centers and Citi Technology Management to troubleshoot and resolve issues promptly. Ronand also manages Digital Executive Protection (DEP), configuring monitoring queries in DATAMINR and refining monitoring plans for team distribution. With a background as a Vehicle Commander/Crew Chief in the United States Marine Corps, followed by entrepreneurial experience as a business owner and graphic designer, Ronand brings a unique blend of military discipline and creative problem-solving to his role at Citi while pursuing a B.A. in Art History.

Ciara Marrero is a dynamic professional with a robust background in education and technology. With a passion for innovation in learning environments, Ciara has leveraged her expertise to bridge the gap between education and technology, creating impactful solutions that enhance student engagement and achievement. Her career journey includes roles in curriculum development, educational technology integration, and instructional design, where she has demonstrated a talent for applying cutting-edge technologies to optimize learning outcomes. Ciara's commitment to empowering educators and students through technology-driven initiatives underscores her dedication to advancing education in the digital age.

EMEA/LATAM

Yessie is a skilled professional with a strong background in technology and investigations. With a passion for leveraging technology to solve complex problems, Yessi has excelled in roles that require a deep understanding of digital tools and forensic techniques. Her career includes experience in cyber investigations, digital forensics, and data analysis, where she has applied her expertise to uncover insights and mitigate risks in digital environments. Yessi's ability to blend technical proficiency with investigative acumen makes her a valuable asset in navigating today's evolving technological landscape. She is dedicated to staying at the forefront of technological advancements to drive effective and efficient investigations.

Emma Marin is a dedicated professional with a passion for providing exceptional client support in the LATAM region. With a background in customer service and a deep understanding of the unique needs of clients in Latin America, Emma brings a wealth of expertise to her role as a LATAM Client Support Specialist. Her journey in client support began with a commitment to excellence and a natural ability to connect with people from diverse backgrounds. Emma's proactive approach and problem-solving skills have earned her recognition for her ability to deliver timely solutions and ensure client satisfaction.

Nathalia de los Angeles is an experienced professional with a passion for delivering exceptional client support services across Latin America (LATAM). With a background in customer relations and a deep understanding of the diverse needs of clients in the LATAM region, Nathalia brings a unique blend of expertise and cultural sensitivity to her role. Driven by a commitment to excellence, Nathalia is dedicated to providing tailored solutions and personalized assistance to clients, ensuring their satisfaction and success. Fluent in multiple languages, including Spanish and Portuguese, she facilitates clear and effective communication, bridging any language barriers and fostering strong relationships with clients.